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Pipeline — Help Shape It

WanderAssist

Digital peer support platform — evidence-based, survivor-led, not a crisis line.

Health & Wellness
ReplacesBetterHelp (clinical framing, data privacy issues) / Crisis Text Line (crisis-only, not ongoing)

WanderAssist is a peer support platform built around the documented effectiveness of peer-delivered mental health support for LGBTQ+ and marginalized populations. It connects users with trained peer supporters — people with lived experience of the same challenges — not clinical professionals. Designed for the gaps between therapy sessions, the 2am moments, and the situations where clinical framing is the wrong tool. Peer supporters are trained, compensated, and supervised. WanderAssist is explicitly distinct from Auren (AI companion) and WanderMind (mental health navigation) — it's human peer support, scheduled and asynchronous.

  • Trained peer supporters with lived experience — compensated, supervised
  • LGBTQ+-specific: trans, queer, neurodivergent, DV survivor, BIPOC peer tracks
  • Asynchronous + scheduled: not a crisis line, designed for ongoing support relationships
  • WanderMind integration: bridges to clinical resources when appropriate
  • Evidence base: Eagle et al. (2024) and Ara et al. (2025) peer support effectiveness
  • No AI substituting for human connection in this product — Auren handles AI companionship
  • Privacy: no sharing of peer support content with insurers, employers, or law enforcement
  • Crisis protocol: trained peer supporters escalate to emergency resources when needed
Hand-assembled

Built by supported employment workers — people with intellectual disabilities, autism, and physical disabilities — through WWP's fulfillment program. Every product ships with a Built By card. Competitive wage, never 14(c) subminimum.

Repair & refurb

Send it back. Prepaid label. Component-level repair, module upgrades, firmware updates. 7-year spare parts guarantee. Donate on return — refurbished hardware goes to shelter and community partners. GPL firmware: the device works even if WanderVerse shuts down.

No hardware subscription — ever

BMW charged $18/mo for heated seats already in your car. GM locked remote start. Eero charges for VPN on hardware that could run it free. We don't do that. You bought it, you own it — every feature works forever, no subscription required. WanderAssist ($9/mo optional) is a convenience layer, never a gate. Safety features are never paywalled.

Pro & Lux tiers — coming

Every WanderVerse hardware product will offer Pro and Lux finish tiers — premium materials and handcrafted finishes by WanderVerse Artisans: supported employment workers with artistic skills. Each Lux unit ships with a Finished By card. Lux revenue cross-subsidizes nonprofit pricing.

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