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Auren

AI companion for emotional support — hard scope limits, no therapy claims, community-vetted safety model.

Health & Wellness
ReplacesBetterHelp (data broker, therapy claims) / Woebot (clinical claims with thin evidence)

Auren is WanderVerse's AI companion product. It is explicitly not therapy and will never claim to be. It provides emotional presence, reflective listening, and gentle navigation toward professional resources when needed. Built for LGBTQ+, neurodivergent, and isolated users who need someone to talk to at 3am when the crisis line has a 2-hour wait. Hard architectural limits: no diagnosis, no treatment recommendations, mandatory escalation protocol for crisis signals, all conversation data local-only. Auren is the most carefully scoped product in the WanderVerse ecosystem because the harms of getting it wrong are real — and the harms of not building it at all are also real.

  • Emotional presence at 3am — not a hotline, not a chatbot, not a replacement for therapy
  • Hard scope limits: no diagnosis, no treatment, no therapy claims — ever
  • Crisis escalation: detects crisis signals, surfaces real resources immediately
  • Local-only: all conversation data stays on your device, never server-side
  • Trauma-informed design: no re-traumatization through careless prompting
  • Community-vetted safety model: survivor advocates reviewed every response pattern
  • WanderMind integration: bridges to professional mental health navigation when ready
  • Peer support research: designed around Eagle et al. evidence base for digital support effectiveness
Hand-assembled

Built by supported employment workers — people with intellectual disabilities, autism, and physical disabilities — through WWP's fulfillment program. Every product ships with a Built By card. Competitive wage, never 14(c) subminimum.

Repair & refurb

Send it back. Prepaid label. Component-level repair, module upgrades, firmware updates. 7-year spare parts guarantee. Donate on return — refurbished hardware goes to shelter and community partners. GPL firmware: the device works even if WanderVerse shuts down.

No hardware subscription — ever

BMW charged $18/mo for heated seats already in your car. GM locked remote start. Eero charges for VPN on hardware that could run it free. We don't do that. You bought it, you own it — every feature works forever, no subscription required. WanderAssist ($9/mo optional) is a convenience layer, never a gate. Safety features are never paywalled.

Pro & Lux tiers — coming

Every WanderVerse hardware product will offer Pro and Lux finish tiers — premium materials and handcrafted finishes by WanderVerse Artisans: supported employment workers with artistic skills. Each Lux unit ships with a Finished By card. Lux revenue cross-subsidizes nonprofit pricing.

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